Pinnacle Protect

Powertrain protection, administered properly.

Pinnacle Protect provides powertrain warranty coverage and claims administration for select vehicle programs.

Coverage is offered exclusively through participating dealerships and certified installers.

Contact us
Written coverage terms, in plain language
Responsive, direct claims handling
Programs built around real vehicles

Who we are

A warranty administrator focused on doing one thing well.

Pinnacle Protect administers powertrain warranty programs for select vehicle applications. We work directly with participating dealerships and certified installers to provide coverage that is clearly written, fairly priced, and straightforward to use.

We believe a warranty should be something you understand before you need it — and something that works the way you expect when you do. That means plain-language agreements, defined coverage terms, and a claims process handled by people, not phone trees.

Our programs are not sold to the general public. If your vehicle qualifies, you'll hear about it from your dealer or installer at the point of purchase.

Coverage

What a powertrain warranty covers

Our powertrain programs cover the components that move your vehicle down the road — the major mechanical systems that matter most.

Engine

Internal engine components covered against damage and component failure, as defined in your warranty agreement.

Transmission

Transmission and transfer case coverage for the systems that put power to the ground, shift after shift.

Drive axle

Drive axle and differential components covered from the transmission back — powertrain protection, front to rear.

Coverage terms, durations, and exclusions vary by program and are defined in each warranty agreement. Contact us to review the agreement that applies to your vehicle.

How we work

The standard we hold ourselves to

Warranty administration is a promise made in writing. These are the principles behind ours.

Clarity before coverage

Every program we administer starts with an agreement written to be read. What's covered, what isn't, and for how long — stated plainly, before you sign.

Local repair, direct coordination

Claims are handled with the servicing dealership or repair facility directly. Your vehicle gets fixed where it's serviced — we handle the paperwork behind the scenes.

A person on the other end

When you call, you reach someone who can actually help — not a script, not a queue. Questions about coverage, eligibility, or an open claim get real answers.

Claims

How a claim works

If a covered component fails, the process is designed to get your vehicle back on the road with as little friction as possible.

STEP 1

Contact us first

Before any repair begins, call or email us with your coverage information and a description of the issue. We'll confirm coverage and open a claim.

STEP 2

Diagnosis & authorization

We coordinate with the servicing facility on diagnosis and authorize covered repairs directly — so you're not stuck in the middle.

STEP 3

Repair & resolution

The repair proceeds under the terms of your agreement, and we settle covered costs with the facility. You get your vehicle back; we handle the rest.

Contact

Get in touch

For claims, coverage questions, registrations, or dealer inquiries, reach us directly.

Hours Mon–Fri, 9:00 AM – 5:00 PM PT